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Explore q7f Legal Terms for India

q7f operates within a framework of clearly defined legal terms that govern how your account, data and transactions are handled — eligibility to access our platform depends on…

Jurisdiction-dependent accessData retention policyAccount security termsCookie usage disclosedUser rights clearly stated
q7f Explore q7f Legal Terms for India
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Questions

If you have a question about your rights under our legal terms, want to request a copy of your data, or need to raise a compliance concern, our support team is here to help. We aim to acknowledge all legal queries within 24 hours and resolve them within five working days.

Team online

Email Legal Team

Send your legal query, data request or account-rights question to our dedicated legal email address. We respond within one business day and confirm receipt immediately so you know it reached us.

Live Chat Support

Our live chat is available around the clock for policy clarifications. If your question requires escalation to the legal team, the chat agent will create a formal ticket and share the reference number with you.

Postal Address

For formal legal notices or certified correspondence, our registered postal address is available on request via email. We acknowledge physical notices within three working days of receipt.

HOW WE HANDLE POLICY

Switch to Safer Account Practices with q7f

We handle your data, cookies and account security according to documented internal policies that align with applicable Indian law.

Data Handling

We collect only the data needed to operate your account — name, contact details and transaction history. We do not sell or share your data with third parties for marketing. Requests to access your stored data are fulfilled within seven working days.

Cookie Usage

We use session cookies to keep your account logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time from the settings panel — essential cookies cannot be switched off as they keep your account secure.

Account Security

Your account is protected by two-factor verification and encrypted storage. We log all login attempts and alert you by SMS or email if access is detected from an unrecognised device, giving you the chance to block it immediately.

Data Retention

Transaction records linked to UPI, Paytm and PhonePe payments are kept for the period required by Indian financial regulations. Once the retention period expires, personal identifiers are removed and only anonymised aggregates are kept for internal audit purposes.

Who to Contact

Our dedicated legal contact handles all data-access requests, policy disputes and compliance queries. You will find the contact details on the support page or by using the live chat. Every request receives a written acknowledgement.

Requesting Changes

You may request correction or deletion of your personal data at any time by contacting the legal team in writing. We process correction requests within five working days and deletion requests within ten working days, subject to mandatory retention obligations.

Open Answers to Common Legal Questions

These are the questions we receive most often about our legal terms, your rights and how we manage your data. If your question is not answered here, reach out to our legal contact and we will respond in writing.

These terms apply to every person who opens an account or accesses our platform in a region where local law permits. Eligibility is determined by the laws of your jurisdiction, and we do not override those rules in any circumstance.

Send a written data-access request to our legal contact email. We will verify your identity using the details on your account, then send you a full copy of your stored data within seven working days of verification.

Yes. Submit a deletion request to the legal team in writing. We will delete your personal identifiers within ten working days. Some transaction records linked to UPI or Paytm payments may be retained for the minimum period required by Indian financial regulations.

We use essential cookies to keep your session secure and analytics cookies to understand how the site is navigated. You can manage non-essential cookies via the settings panel. Disabling analytics cookies does not affect your account or payment access via PhonePe or UPI.

Where a mandatory provision of Indian law conflicts with any term in our policy, Indian law takes precedence. The rest of our terms remain in effect for everything not covered by that conflicting provision. We update our terms whenever we become aware of a conflict.

We post an updated version on this page whenever terms change and note the effective date at the top. For material changes that affect how we handle your data or your account rights, we will also send a notification to the email address on your account.

Send your formal notice to our legal contact email or by postal address available on request. We acknowledge formal disputes within 24 hours and aim to provide a substantive written response within five working days of receiving all relevant details.