Reference

Explore What Our Terms Cover at q7f

Before you open an account with q7f, take a moment to read these Terms and Conditions — they define your rights, our obligations, and the rules that govern…

Account Rules & EligibilityUPI, Paytm, PhonePe TransactionsData Handling & SecurityDispute & Contact PathsJurisdiction & Applicable Law
q7f Explore What Our Terms Cover at q7f
REACH OUR POLICY TEAM

Contact Us About These Terms Directly

If any clause in these Terms and Conditions raises a question or concern, our support team is here to walk you through it. We handle terms-related enquiries through the channels below, and we aim to respond within 24 hours on all written requests. Availability depends on the channel you choose, so pick the one that suits you.

Team online

Live Chat

Start a live chat session from any page on q7f to ask a specific question about a clause, your account agreement, or how a particular rule applies to your situation.

Email Support

Send a detailed query to our support email address and receive a written response within 24 hours. Email is the preferred path for formal terms-related requests or disputes.

Help Centre

Our Help Centre holds the current version of these Terms and Conditions, recent change logs, and answers to common questions about account rules and payment conditions.

HOW WE HANDLE COMPLIANCE

See How q7f Manages Your Account Data and Rights

Our approach to these Terms and Conditions goes beyond publishing a document — we build operational processes around them so the rules we write are the rules we actually follow.

Data Retention

We hold your account data for the period required by applicable law. After that period, personal records are securely deleted or anonymised. You may request a copy of your data at any time through our support email.

Cookie Handling

q7f uses functional and analytical cookies to keep your session active and measure page performance. You can manage cookie preferences via your browser settings; disabling certain cookies may affect how the platform loads on your device.

Account Security

Your account is protected by password hashing and session tokens that expire after inactivity. We never store full card or UPI details on our servers — payment processing routes through certified third-party gateways.

Withdrawal Verification

Before processing a withdrawal to Paytm or PhonePe, our team verifies that the destination account matches the name on your q7f account. This step protects you from misdirected payouts and keeps our records consistent.

Who to Contact for Changes

To request a correction to your account details or to dispute a clause application, write to our compliance contact via the support email. Include your account ID and the specific clause reference so we can respond precisely.

Terms Change Log

Every time these Terms and Conditions are updated, we log the change date and the affected clauses in a running record available in the Help Centre. This lets you compare the current version with the one you originally agreed to.

Frequently Asked Questions on These Terms

The questions below cover what our account-holders in India ask most often about these Terms and Conditions — from how updates are communicated to how a dispute is handled. If your question is not here, use the live chat or email channels listed in the contact section above.

They apply from the moment you open an account or use any feature on q7f, including browsing the lobby without having made a deposit. Continued use of the platform confirms your acceptance of the current version of these terms.

We post a notice on the platform when terms are revised and update the effective date at the top of this page. We also log every change in the Help Centre so you can see exactly what was added, removed, or reworded since the previous version.

Yes. Any deposit or withdrawal made via UPI, Paytm, or PhonePe falls under the payment clauses in these terms, which cover processing timeframes, reversal conditions, and what happens if a transaction fails before it reaches your account.

Contact our support team via email before continuing to use your account. We will review the concern in writing and provide a clear explanation. If the dispute remains unresolved, it proceeds under the governing law stated in the final clause of these terms.

Yes. Send a data request to our support email with your account ID. We will compile and deliver your personal data record within the timeframe required by applicable law, typically within 30 days of receiving a valid request.

Access to q7f and any associated account services depends on local law and is available where local law permits. The terms flag jurisdiction-sensitive clauses and defer to the applicable legal framework in your state or territory.

Write to our compliance contact via the support email and include your account ID, the detail you want corrected, and supporting documentation if applicable. Our team processes correction requests within 5 business days of receiving the required information.